Accounts are billed monthly either by credit card or by check. Invoices and/or payment notices are emailed to the users e-mail address, which must be checked by the end-user. Failure to periodically check your e-mail may result in you not noticing the invoice and a temporary suspension of your service will result if payment is not received by the 15th of the month.

PlayNet Web Hosting reserves the right to terminate or suspend, at our discretion, any account which is not paid by the 15th of that month. Re-activation of any suspended account will be done at no cost to the customer.

Any account which is initiated as "payment by check" must be paid in full, including setup fees, 15 days after the account is activated. Failure to do so will result in immediate suspension of the account and deactivation of all services until payment is received.

Setup fees are non-refundable, and returned checks will incur a $25 processing fee.

Cancellation of any account may be done at any time by the customer before the 20th of any month and that month's fees will be refunded. Cancellations after the 20th day are non-refundable.

If you experience any problems with the service or feel like the service is less than optimal please notify us so we can correct the issue. We are dedicated to providing the best web services for you and your business. This is only possible with your feedback

PlayNet Web Hosting has an extreme interest in protecting the integrity and security of our customer's data. Customers are highly encouraged to report, immediately, any suspicious occurrences.